Delivery
We usually deliver on the Thursday and collect Monday. This allows the hot tub to heat up and chlorinate ready for your use over the Friday / Saturday / Sunday.
We are flexible on dates, so just contact us with your requirements.
We ask out customers to make sure that a water supply and electricity is made available on installation so that we can setup and test that the hot tub is working efficiently.
Installation
In order to fill, chlorinate and test the hot tub during installation we ask that a hose pipe and electricity is nearby. This is so that we can fill the hot tub, test the pump and add the right amount of chlorine to your hot tub.
When installing the hot tub we ask that a person over the age of 18 is present to sign the hire agreement. Our agreement is legally binding and therefore it is important that an appropriate adult is made aware of the safe way to operate the hot tub at all times.
We will give the Hot Tub the first dose of chemicals. Chlorine will be given to the hirer, it is the hirers responsibility to ensure safe use, we are happy to allow our customer to chlorinate during the hire.
Our hot tubs are very portable so that we can get them through the narrowest of door or hallways, so we are never restricted on delivery. We just ask that you use a level and clean surface that is roughly 2.5m in diameter and will hold the weight of the tub and the users. This is 3.5m in diameter with a gazebo.
Installation
In order to fill, chlorinate and test the hot tub during installation we ask that a hose pipe and electricity is nearby. This is so that we can fill the hot tub, test the pump and add the right amount of chlorine to your hot tub.
When installing the hot tub we ask that a person over the age of 18 is present to sign the hire agreement. Our agreement is legally binding and therefore it is important that an appropriate adult is made aware of the safe way to operate the hot tub at all times.
We will give the Hot Tub the first dose of chemicals. Chlorine will be given to the hirer, it is the hirers responsibility to ensure safe use, we are happy to allow our customer to chlorinate during the hire.
Our hot tubs are very portable so that we can get them through the narrowest of door or hallways, so we are never restricted on delivery. We just ask that you use a level and clean surface that is roughly 2.5m in diameter and will hold the weight of the tub and the users. This is 3.5m in diameter with a gazebo.
Collection
We will drain the hot tub for you. Please ensure that there is a suitable drain for us to drain the water into, ideally within 10m of the Hot Tub, but no more than 20m away. This will help us ensure an efficient collection. We will check that the hot tub is not damaged and still fit for purpose. We will do a partial clean, dismantle and collect within an hour of arrival.
